Tag: Brian Solis

WARRIOR of Confidence

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I know entrepreneurs and small businesses get the idea that we must create great experiences for our customers. That’s what a customer is paying for is the overall experience. But how many of us are doing anything more that what our customers expect? Does meeting the minimum expectation, maintain or grow a business? Today we’re going to dive into what it really means to create an exceptional customer experience. (more…)

WARRIOR of Negotiation

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If you’re active on social media as a small business and are wondering, like many if it’s worth anything more than connecting with friends, this episode is for you. Today’s conversation is not about social media, but rather social selling and how social media is simply a tool that when used well can yield tremendous results professionally and personally. (more…)

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