We all strive to provide the best customer service possible. But what if good or even exceptional customer service isn’t enough? Excellent customer service is too easy to replicate so it’s still hard to stand out. What could be better than serving people? Seeing them. Really seeing them and all that is important to them. Feeling seen, heard and understood are some of the most important feelings we can have. Making customers feel seen will stand out!
Could it be that we’re becoming more positive? That marketing pain and negativity is no longer what people need to see before they seek a solution? It seems so! Or at least negativity is not all they want to see. Find out how to market aspiration and paint a picture of all that’s possible!
There are three months left to 2019. So I’m challenging you with a series of things you can do for the remaining three months to change your life. Three daily practices for three months. Three things you’re going to start doing for the next three months. And three things you’re going to stop doing for the next three months. This combination of threes is practically certain to change your life in just three months!
Whether you are transitioning from a corporate job to another field or to becoming an entrepreneur and going out on your own, it’s a unique experience. Or perhaps you’ve been an entrepreneur all along but there’s something else you’d like to be doing that’s more meaningful to you. Transition has its challenges while also being incredibly exciting. I offer some common experiences and tips to expect as you transition from one thing to another.
A continuation of last week’s Talking Stick episode, this week we get more specific on three ways customer’s behavior using technology has changed and how we need to adapt. In summary, they want to stay where they are, one size does not fit all, and they want to feel like one in a million. Listen in to understand the strategies you’ll need to keep up and be ready for the future. Until it changes again.