As the famous quote by Maya Angelou states, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Never is this more important than in your brand message and customer experience. Find out the importance of how you make people feel in every stage of your business.
There are two episodes coming up where I speak to experts about setting up your work environment to inspire creativity, innovation and productivity. In this episode, I add to that conversation a couple tips about considering your health and well-being in your work environment. Equally if not more important in my opinion. Although it’s not an either/or. It’s all integrated–creativity, productivity, health, well-being. I hope you can apply my suggestions for your optimal life.
There are many unique challenges to being an entrepreneur. The fact is that there’s a fine line, or no line, between ourselves and our business. Therefore, our mindsets can easily get in our way. We are constantly learning new strategies in business and can’t possibly find the time to keep up. We end up running all over the place trying to improve ourselves and apply more action in our businesses. What we need is a healthy, thriving entrepreneur ecosystem.
Social media has diluted what engagement means. In the real world, engagement means creating real relationships. Not just capturing a “like” or a comment on a post. Engagement means to gain someone’s full attention and create a dialogue, a conversation and a relationship. What are you doing in your business to create real engagement with your customers? Listen in to see how important this is and how engagement is next level customer service. (more…)
The world around us and our customers are changing all the time. Paying close attention to these changes can make the difference as to whether your business stays relevant or not. Have you ever seen a business close and wonder, “how could they have not seen this coming?” Make your business future proof by learning to pay attention. (more…)