Tag: bestselling author

WARRIOR of Purpose

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Whether you are aware of it or not, we are all influenced every day by the behavior of others. Our purchases, our behavior, our big and small choices. Sometimes influence is invisible; sometimes it’s much more apparent, and often we see how others are affected, but not how we are. (more…)

WARRIOR of Confidence

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I know entrepreneurs and small businesses get the idea that we must create great experiences for our customers. That’s what a customer is paying for is the overall experience. But how many of us are doing anything more that what our customers expect? Does meeting the minimum expectation, maintain or grow a business? Today we’re going to dive into what it really means to create an exceptional customer experience. (more…)

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