WARRIOR of Confidence
I know entrepreneurs and small businesses get the idea that we must create great experiences for our customers. That’s what a customer is paying for is the overall experience. But how many of us are doing anything more that what our customers expect? Does meeting the minimum expectation, maintain or grow a business? Today we’re going to dive into what it really means to create an exceptional customer experience. (more…)
WARRIOR of Courage
It’s fair to say that most education is about learning techniques, processes and rules that will help us avoid failure and excel. We learn to become our best selves; sometimes reducing our creativity and taking on behaviors that eliminate the space where creativity is most rewarding, during risk-taking, trial & error, or applying ourselves with empathy. We can reclaim our true creativity and be productive! (more…)
One of the best places to find fresh ideas could very well be completely outside of your current industry and commonly used resources. Cross-industry innovation is a way to create what is next and separate yourself from what is. (more…)
In LINGO, serial entrepreneur, business coach, and host of Creative Warriors podcast, Jeffrey Shaw reveals how to make your business irresistible to your ideal customers by speaking their Secret Language.