Tag: exceptional customer experience

Brian Solis- Create a Frictionless Customer Experience

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By Posted on August 31, 2016 in All Episodes, Authors, communication strategies, Creativity and Innovation, Digital marketing, Entrepreneur, Marketing, Social Media

WARRIOR of Confidence

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    I know entrepreneurs and small businesses get the idea that we must create great experiences for our customers. That’s what a customer is paying for is the overall experience. But how many of us are doing anything more that what our customers expect? Does meeting the minimum expectation, maintain or grow a business? Today we’re going to dive into what it really means to create an exceptional customer experience. (more…)

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