The global coronavirus pandemic has almost everyone nervous. Maybe even more so those of us in our Creative Warriors community who are afraid of the impact this will have on their business. But there is another side. It is possible to use this time to thrive. This is not my first rodeo in the world-changing events arena. I’ve been through 911, the Great Recession and now this. I have some practical advice for you that I hope you’ll take to heart. Advice that is meant for the unique experience of being a Creative Warrior.
Business owners often fear that price and what they charge for their services and products is going to deter customers. Well, guess what? It should! The impression you create as to approximately what your price range is has a lot to do with attracting your ideal customers and keeping the customers that are going to waste your time away. Find out what stops people from buying and how pricing can help you attract your ideal customers.
Common business advice is to work ON your business more than IN it. Great advice for making sure you don’t get caught up in daily tasks. However, better advice is to work OUTSIDE your business more than ON it. The best thing you can do for your business is to take a look at your business from a different perspective. Especially from the perspective of a consultant from outside your industry and from the perspective of your ideal customers to understand what they need to see, hear and feel to choose your business.
The process of gaining clarity seems like a never-ending process. But an essential one. We need to constantly learn how to say what needs to be said in our marketing and brand message in a more compelling and concise way. In this episode, I explain the difference between your core message and brand message and the journey of clarity.
As the famous quote by Maya Angelou states, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Never is this more important than in your brand message and customer experience. Find out the importance of how you make people feel in every stage of your business.