Author: jeffrey-shaw

WARRIOR OF RECIPROCITY

The global coronavirus pandemic has almost everyone nervous. Maybe even more so those of us in our Creative Warriors community who are afraid of the impact this will have on their business. But there is another side. It is possible to use this time to thrive. This is not my first rodeo in the world-changing events arena. I’ve been through 911, the Great Recession and now this. I have some practical advice for you that I hope you’ll take to heart. Advice that is meant for the unique experience of being a Creative Warrior.

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THE WARRIORS OF BREAKING IT DOWN AND TRUSTING ONESELF   

Every once in a while a company comes around that raises the standard of what business should be.  Whether it’s carving out a unique identity, or setting a new standard for exceptional customer service, Zappos has become a shining example of how prioritizing service can make you one of the world’s greatest companies.

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WARRIOR OF RECIPROCITY

Business owners often fear that price and what they charge for their services and products is going to deter customers. Well, guess what? It should! The impression you create as to approximately what your price range is has a lot to do with attracting your ideal customers and keeping the customers that are going to waste your time away. Find out what stops people from buying and how pricing can help you attract your ideal customers.

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THE WARRIOR OF TACT   

For some of us, online transactions are nerve-wracking. For others, live events are where the anxiety lies. Many businesses do perfectly well existing in one space over the other. But as technology and life become more and more integrated, shouldn’t we always be looking at how to exist in a field we’re not playing in?

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THE CREATIVE PROBLEM SOLVING WARRIOR   

It’s easy to fall into the trap of thinking you’re not creative because you’re not in a “creative” field. But creativity is, in fact, for everyone and creative thinking is a skill that anybody can develop. Having a creative process can be an inclusive strategy for all individuals and groups in a business to start thinking outside of the box.

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WARRIOR OF RECIPROCITY

Common business advice is to work ON your business more than IN it. Great advice for making sure you don’t get caught up in daily tasks. However, better advice is to work OUTSIDE your business more than ON it. The best thing you can do for your business is to take a look at your business from a different perspective. Especially from the perspective of a consultant from outside your industry and from the perspective of your ideal customers to understand what they need to see, hear and feel to choose your business.

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THE WARRIOR OF CONFIDENCE   

I hesitate to discuss the journey to becoming a speaker because it is such a specific subject and, frankly, there’s a lot of content out there on it. However, there remains a lot of valuable information about the speaking industry that is still untapped and whether or not you are pursuing a career in speaking, understanding it can be valuable to all Creative Warriors. 

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WARRIOR OF RECIPROCITY

The process of gaining clarity seems like a never-ending process. But an essential one. We need to constantly learn how to say what needs to be said in our marketing and brand message in a more compelling and concise way. In this episode, I explain the difference between your core message and brand message and the journey of clarity.

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THE ASSESSMENT WARRIOR   

We often think of B2B as the opposite of B2C; where B2C is about serving people, B2B is serving a company. However, it is important to keep in mind that B2B is still B2H marketing- that is, Business to Human. I’m thrilled to take some time this week to unpack the nuances of the B2B world and the lessons we can learn from current B2B trends.

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WARRIOR OF RECIPROCITY

As the famous quote by Maya Angelou states, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Never is this more important than in your brand message and customer experience. Find out the importance of how you make people feel in every stage of your business.

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